Privacy Policy
Randy Vanderveen
Effective Date: 01/01/2025
Randy Vanderveen (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information, including information collected through our two-way SMS messaging program.
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1. Business Information
Business Name: Randy Vanderveen
Address: 2411 S. Lakeshore Dr., Pacific, MO 63069
Phone: 636-439-0509
Email: RLVanderveen@gmail.com
If you have questions about this Privacy Policy, you may contact us using the information above.
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2. What to Expect From Our Text Messages
By opting into our messaging program, you may receive messages related to:
• Appointment scheduling and reminders
• Session confirmations and updates
• Invoices and billing notifications
• Service updates
• Training tips or program information
• Occasional promotions or special offers
• Customer support responses
Message frequency varies based on your interaction with us, but typically ranges from 1–8 messages per month.
Message and data rates may apply.
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3. Information We Collect
We may collect the following personal information:
• Name
• Mobile phone number
• Email address
• Billing information
• Service history and appointment records
• Communication preferences
• Any information you provide when contacting us
We only collect information that is necessary to provide our services and communicate with you.
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4. How We Use Your Information
We use your information to:
• Schedule and manage appointments
• Send reminders and service updates
• Process invoices and payments
• Provide customer support
• Improve our services
• Send occasional promotional messages (if you have opted in)
• Maintain business records
We do not sell or rent your personal information to third parties.
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5. How We Store and Protect Your Information
We use secure systems and industry-standard safeguards to protect your personal information. These may include:
• Secure, password-protected platforms
• Restricted access to customer information
• Secure payment processing systems
• Encrypted communication services where applicable
While no method of transmission over the internet or mobile networks is 100% secure, we take reasonable measures to protect your data.
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6. Sharing of Information
We may share your information only when necessary to operate our business, such as with:
• Payment processors
• Scheduling or CRM software providers
• Messaging service providers
• Legal or regulatory authorities when required by law
These third parties are only given the information necessary to perform their services and are expected to maintain confidentiality and security.
We do not share mobile information with third parties for marketing purposes.
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7. Customer Rights
You have the right to:
• Request access to the personal information we have about you
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal or contractual obligations)
• Withdraw consent for marketing communications
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8. Opting Out & Getting Help
You may opt out of receiving text messages at any time by replying:
STOP
After you send STOP, you will receive confirmation that you have been unsubscribed.
For assistance, reply:
HELP
You may also contact us directly using the contact information listed above.
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9. Changes to This Policy
We reserve the right to update this Privacy Policy as needed. Any changes will be posted on our website and will take effect upon posting.